Reference ista

Well Informed due to Mobile App

A new Face for Internal Communication

ista makes buildings sustainable and valuable for residents and owners. The company, which operates globally in 20 countries, manages data and processes that make real estate climate-friendly, safe, and comfortable.
ista planned a new communication platform for its approximately 6,000 employees and brought Telekom MMS on board for this purpose.

Would you like to introduce an intranet or an employee app? We are happy to assist you at every stage of the project and also support you in selecting a suitable solution. As part of our free consultation on intranet and employee apps, we provide you with well-founded answers to all your questions.

Reference at a Glance

Task

Support for the replacement of the current intranet with a new application that can also be used on mobile devices, with a focus on communication

Solution

Concept and migration of the new communication platform based on Staffbase and enabling the editorial team

Result

Increasing acceptance of the intranet by the editorial team and employees

Our new communication platform "Inside" makes company communication simple and effective. The intranet is now clearly structured and easy to use, and Deutsche Telekom MMS has played a significant role in this. "Inside" has been well received by all colleagues and has gained a high level of acceptance in a very short time. Verena Jommersbach, Manager Corporate Communications

Benefits for our Customers

Individual design of the new tool based on the identified needs
Independent creation of content by the editorial team
Seamless transition of tools through migration and optimization of existing content

Requirements

Solution

Benefit

Requirements

Employees Well Informed Even on Journey

After the licenses for the current intranet expired, ista sought a new intranet based on Staffbase technology. The application should simplify editing and clearly and systematically convey information to the various target groups. The platform should serve as a central information channel. To enable employees with company-issued phones to access it on the go, ista wanted to optimize the mobile solution accordingly.

Solution

Staffbase as Basis for a Customized Intranet

A well-thought-out design is essential for a customized intranet that is tailored to the needs of the company and its users. Am Entwurf beteiligt waren unter anderem die Startseite mit der Navigation, die Vergabe von Rechten und Rollen sowie die Bereitstellung von Standard-Templates. Telekom MMS also assisted in the development of new start pages for the individual national subsidiaries and ensured the multilingualism of the tool, as ista operates in 20 countries worldwide.

To enable the editorial team to create content independently and maintain the intranet company-wide, Telekom MMS experts conducted the necessary training. Telekom MMS also assisted with the preparation of the migration of old content into the new system. Additionally, the New Work expert team implemented the desired adjustment of the Cascading Style Sheets (CSS) requested by ista.

The new communication platform based on Staffbase guarantees data storage that is compliant with GDPR and ISO 27001.

Benefit

Maximum Range, Fast Access, and High Acceptance

Using the new "Inside" communication platform, employees can now access all information much more easily and quickly. The mobile distribution of content via an app also increases the reach of the intranet and more strongly involves employees in the field with their service phones. The added user-friendliness not only contributes to high acceptance by users, but also promotes satisfaction, motivation, and identification with the company.

Thanks to the simple handling of the customized tools, the editorial team can independently and quickly set up and publish content. News become even more up-to-date, and the editorial team more efficient. Through the structured distribution of information by country, location, and business area, the various target groups can be addressed more precisely, which significantly reduces information loss.

About ista

ista makes buildings sustainable and valuable for residents and owners. They manage data and processes that make properties climate-friendly, safe, and comfortable. Residents and owners can save energy with the products and services and contribute to climate protection together. The basis for the product and service world is digital. As innovation drivers, they are consistently aligning their infrastructure with the Internet of Things. ista already has more than 43 million connected devices in use worldwide and is developing solutions for tomorrow's intelligent and energy-efficient buildings. They employ over 6,000 people in more than 20 countries, and the products and services are used in over 14 million units (apartments and commercial properties) worldwide by more than 450,000 customers.

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Dr. Cornelia Mossal

Corporate Communication

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