Successful transformation through targeted change support
CONREN Land AG, a leading investment company focusing on office real estate, has worked with Telekom MMS to future-proof its IT infrastructure. The aim was to strengthen internal collaboration, simplify processes, and increase IT security in the long term. The focus was on the introduction of Microsoft 365, which was supported by a team from Telekom MMS through comprehensive change management.
Task
Consolidation of the heterogeneous IT landscape, improvement of collaboration, and reduction of licensing costs
Solution
Introduction of M365, Teams & SharePoint with accompanying change management, protection of IT with Defender & Intune
Result
Successful establishment of a modern, secure, and collaborative work environment
Benefits for our customers
- High user acceptance through targeted training, consultation hours, and key user concepts
- Reduction of IT service desk workload through onboarding app and structured support processes
- Reduced licensing costs and lower administrative overhead through consolidated system landscape
- Increased security of sensitive company data through the use of security solutions
Requirements Consolidation of the IT landscape and promotion of digital collaboration
CONREN Land AG faced the challenge of standardizing its historically grown, heterogeneous IT landscape and making it fit for the future. Different user directories and decentralized, parallel systems from various providers led to increased administrative costs and unnecessary licensing fees.
At the same time, sensitive company data—particularly in the areas of investment and human resources—needed to be better protected.
The goal was to establish an integrated IT platform that would not only consolidate the technical infrastructure, but also improve digital collaboration among employees and specifically promote the acceptance of new technologies and employee know-how. In addition, this would make the training of new employees more efficient and reduce the workload of the IT service desk. The continuous improvement of employee collaboration was also on the agenda.
CONREN Land relied on the expertise of Telekom MMS for the technical implementation and strategic management of change management. The task was to prioritize the individual measures in a logical order, overcome technical challenges during migration, and flexibly adapt the change management roadmap to new requirements.
Solution Comprehensive introduction of Microsoft 365 – technically sound and strategically supported
As part of the project, the existing email systems were successfully migrated to Exchange Online. The introduction of Microsoft 365—with key applications such as Teams, SharePoint, and OneDrive—takes internal collaboration to a whole new level. The use of Microsoft Defender and Intune ensures comprehensive protection for all end devices.
Special attention was paid to change management: key users and end users were continuously supported through customized training courses, consultation hours, and training sessions. The change team acted as a central point of contact to clarify questions at an early stage and develop solutions together.
To support new employees, Telekom MMS developed a customized onboarding app based on the PowerPlatform. Regular service meetings, structured support, and M365 quick checks ensure smooth processes and enable the continuous optimization of collaboration and the technologies used.
This holistic approach—from consulting and technical implementation to change management and support—ensures that all of CONREN Land's requirements are implemented sustainably and that the new ways of working are successfully anchored in the company.
Benefit Greater efficiency, increased security, and strong acceptance in everyday work
With the ongoing digitalization of the working world, CONREN Land has been able to improve internal communication and collaboration in the long term. Targeted change management with individual training formats, consultation hours, and key user concepts promoted employee confidence and increased acceptance of new tools and processes.
IT administration benefits from a consolidated system landscape and optimized licensing costs. At the same time, the onboarding app and key user concept noticeably reduce the workload on the IT service desk. The security of sensitive company data—especially in the area of human resources—has been significantly increased through the use of Microsoft Defender and Intune.
The transformation was successfully implemented not only technically but also culturally, creating an efficient, future-proof working environment for all employees. Change management was particularly crucial in getting everyone on board, reducing uncertainty, and ensuring acceptance of new tools and processes.
About CONREN Land AG
CONREN Land AG is an owner-managed investment company headquartered in Frankfurt am Main. Since 2007, the company has been successfully implementing investment programs for institutional and private investors. It has over 1,680 employees working at eight locations. In addition to Germany, Spain and England are also among its core markets. The focus is on office properties.
CONREN Land offers a complete range of services related to real estate investments: from individual investments to tailor-made programs, all services are provided almost entirely through the internal company structure.